• Coordinator-Performance Improvement

    Location US
    Posted Date 2 months ago(11/25/2019 10:09 AM)
    Position Code
    12718
    Status
    Regular Full-Time
    Department
    MG BMG Quality
  • Overview and Responsibilities

    The performance improvement coordinator will perform a range of administrative tasks to support service
    improvement initiatives for safe, high quality care and outcomes. S/he will prepare reports, export data, create
    correspondence, presentations, or other forms of information to support initiatives as directed by the performance
    improvement leader. S/he will coordinate business functions in support of department administration including
    scheduling meetings, updating practice information for the patient survey, submit requests for data deletion, and
    perform tasks in development of action plans for performance improvement. With experience, s/he may present at new
    employee orientation, assist or facilitate with service training or focused improvement activities. Performs other duties
    as required. Must have strong written and verbal communication skills. Must be detail oriented and have organizational
    skill. Ability to manage competing priorities and multi-task. Ability to function independently and in a team
    environment. Embody a customer service approach and troubleshoot problems with a positive attitude. Communicates
    with a diverse population which may include operational leaders, physicians, BMG or BMHCC support staff, and
    contracted vendors. Performs general office and analyst functions requiring knowledge of policies and procedures.
    Uses office equipment and other systems to perform duties assigned or required.

    Qualifications

    Minimum Required Experience:  2 years experience in health care management or administration, customer service, or business administration or communication.

     

    Preferred / Desired Experience : 2 or more years experience in physician practice administration with a focus inquality improvement, process improvement, training, or customer service education.

     

    Education: Associates degree in health care administration, business communication,marketing, human resources, or the
    equivalent work experience. Education Preferred/Desired: Bachelor degree in health careadministration, business, communications,marketing, or human resources.

     

    Training: 

    Electronic Medical record system
    experience is desirable

    Special Skills

    Microsoft Office Suite applications
    including Excel, Word, and PowerPoint,
    internet research

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