Serves as the first point of contact for customers seeking application and technical assistance over the phone or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Baptist Technology Services
Must have an active clinical licensure (RN,LPN, Pham Tech, Phlebotomy Tech, Lab Tech)
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
INTERMEDIATE PRODUCT SUPPORT SPECIALIST - CLINICAL