• Supervisor-Revenue Cycle

    Location US-MS-Jackson
    Posted Date 1 week ago(1 week ago)
    Position Code
    10049032
    Day Shift
    Yes
    Status
    Regular Full-Time
    Department
    RBO-Jackson CAH
  • Overview and Responsibilities

    Primary Responsibilities
    ·          Supervise by assessing, planning, implementing and directing workload of personnel to meet the needs of all customers in order to meet and exceed performance expectations.
    ·          Serve as a resource by communicating both verbally and in writing with the Manager, employees, and all other customers to resolve any questions/disputes concerning workload in specific area of responsibility.
    ·          Schedule, train, motivate and evaluate employees to ensure equality in staffing pattern.
    ·          Evaluate workload on a daily basis in order to identify process problems and report all findings to the Manager in a concise method.
    ·          Communicates with other departments and customers regarding problems/issues as is appropriate.
    ·          Provide appropriate feedback to employees regarding their productivity and quality of work. Initiate performance improvement plans as necessary.

    ·          Perform other duties as assigned.

    Qualifications

    Education
    ·          Minimum: High school diploma or equivalent.
    ·          Preferred: Associates degree.
    Experience
    ·          Three or more years in a leadership role in a health care setting.
    Skills/Training
    ·          Problem solving, communication skills, creative thinking, resource management, analytical thinking, delegation and follow up skills, interpersonal skills, listening skills, organizational and presentation skills, problem solving skills, motivational skills, interviewing skills, and the ability to set measurable goals and monitor outcomes.
    ·          Subject Matter Expert (SME) for area of responsibility.
    ·          Proficient with Microsoft Word, Excel, and PowerPoint. 
    ·          Strong verbal, written, and customer service skills.

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