• Coordinator-Customer Service-The Doctor's Clinic-Union City, TN

    Location US-TN-Union City
    Posted Date 2 weeks ago(10/3/2018 3:50 PM)
    Position Code
    5386
    Status
    Regular Full-Time
    Department
    MG Doctors Clin
  • Overview and Responsibilities

    Baptist Medical Group currently has an opening as a Customer Service Coordinator in Oxford, MS.  Baptist Medical Group (BMG) to a wholly owned subsidiary of Baptist Medical Healthcare.  We are a multispecialty physician group with more than 600 specialists and providers (physicians, nurse practitioners, etc.).  We offer local and regional care options across more than 62 specialties, including, cardiology, pediatrics, oncology, orthopedic, internal medicine and many more.  Please click on link for more information about Baptist Medical Group (BMG): 

     

    http://www.baptistdoctors.org/about

     

    The person in this position will:

    • Promote a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures.
    • Maintain accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit.
    • Incumbents are subject to overtime and callback as required.
    • Performs other duties as assigned.

    Qualifications

    DescriptionMinimum RequiredPreferred / Desired
    Experience  
      One year's current experience with insurance billing and/or medical collection and medical terminology.
    Education  
     Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.Collegiate or medical trade completion. Associates Degree
    Training  
       
    Special Skills  
     Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.Proficient with 10-key.
    Licensure  
    None  
    Reporting Relationships
    Does this position formally supervise employees?No
    If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.




     

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