Working knowledge of 10 key, typing and computers. • Preferred: Knowledge of health insurance billing guidelines. Ability to type/key accurately. Effective verbal, written, and customer service skills. Primary Responsibilities • Meet and exceed all performance standards established by Management. • Work all work queues and/or assignments daily. • Communicate effectively with third party payers, physicians, clinical departments, or patients while working to investigate outstanding or denied accounts. • Stay abreast of commercial and/or government insurance billing guidelines and regulations. Seek and maintain knowledge by researching applicable electronic bulletins, reference manuals, or by consulting with insurance representatives. • Process written correspondence received from third party payers and patient related entities in an accurate and timely manner. • Perform other duties as assigned.
Education • Minimum: High school diploma or equivalent. Experience • Minimum: One year experience in a health care setting (hospital or physician) or experience working for a health insurance company or related organization. • Preferred: Clerical skills with a working knowledge of accounting and insurance coverages and three (3) years of experience in a physician or hospital billing office. Skills/Training • Minimum: PC and keyboarding skills.