To perform or supervise the performance of various clerical duties, which may include but not limited to answering phones, filing, maintenance of medical records, delivery of messages within clinic, greeting patients, enter charges, collect and balance monies. To resolve the concerns/complaints with employees/patients/families for any issues in the clinic setting and to communicate appropriately when resolution cannot be attained. To maintain confidentiality of all patients related information. Maintain a calm, professional demeanor at all times in clinic. Performs all other duties as assigned.