COORDINATOR-CUSTOMER SERVICE

US-TN-Bartlett
2 weeks ago
Position Code
50070005
Day Shift
Yes
Night Shift
No
Rotating Shift
Yes
Evenings
Yes
Status
Regular Full-Time
Department
MT MINOR MED-BARTLETT

Overview and Responsibilities

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.

Qualifications

Experience Description: None *** Experience Minimum Required: None *** Experience Preferred/Desired: One year's current experience with insurance billing and/or medical collection and medical terminology. Two(2) years medical coding experience. *** Education Description: None *** Education Minimum Required: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. *** Education Desired/Preferred: Collegiate or medical trade completion. Associates Degree *** Training Description: None *** Training Minimum Required: None *** Training Desired/Preferred: None *** Special Skills Description: None *** Special Skills Minimum Required: Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology and diagnostic and procedural coding. *** Special Skills Desired/Preferred: Proficient with 10-key. *** Licensure Description: None *** Licensure Minimum: None *** Licensure Preferred: None

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