COORDINATOR-CUSTOMER SERVICE

US-MS-Columbus
5 months ago
Position Code
50030044
Day Shift
No
Night Shift
No
Rotating Shift
No
Evenings
No
Status
Regular Full-Time
Department
MG GTR FAMILY MEDICINE

Overview and Responsibilities

THIS POSITION IS LOCATED IN COLUMBUS MISSISSIPPI

 Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.

Qualifications

Description

Minimum Required

Preferred / Desired

 

 

 

Experience

 

 

 

Entry level Telecom Operator

One year's current healthcare experience with insurance billing and/or medical collection and medical terminology.

 

 

 

Education

 

 

 

Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency.  Skill to write legibly and record information accurately as necessary to perform job duties.

Collegiate or medical trade completion.  Associates Degree

 

 

 

Training

 

 

 

Basic keyboarding and excellent customer service skills

 

 

 

 

Special Skills

 

 

 

Type 30 wpm, 10 key experience, and excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology

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