Director-Clinical Operations

Location US-AR-Jonesboro
Posted Date 4 months ago(9/23/2021 4:12 PM)
Position Code
Day Shift
Night Shift
Rotating Shift
Regular Full-Time
NE Exec Mob
Process Level Name (Facility/Entity) : Location
Job Post Information* : External Company Name
Baptist Memorial Health Care Corporation
Job Post Information* : External Company URL
Process Level Name (Facility/Entity) : Zip
Process Level Name (Facility/Entity) : Street
4802 E Johnson

Overview and Responsibilities

Job Summary:


The Clinical Operations Director is responsible to provide oversight and leadership to various clinical departments and operations.  Provides innovative leadership to maximize the entity’s contribution to overall corporation performance through effective planning and efficient use of human and financial resources of the corporation. Responsible for the clinical operations of assigned departments 24 hours a day, 7 days a week.


Job Responsibilities


  • Provides leadership by facilitating NEA Baptist vision/values through personal example and interaction with staff to communicate policies and goals.


  • Develop and maintain operational plans for assigned departments that are aligned with the organization’s strategic imperatives. Ensures that managers and departments are enabled to achieve realistic goals, and provide the support necessary to meet those goals.


  • Plans, implements and markets services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations.


  • Ensure compliance with federal and state regulations regarding medical clinical operations and the safe delivery of care.


  • Prepare, submit and manage budget for assigned departments.


  • Supervise managers and providers to ensure compliance with all policies. Assist managers with developing solutions to complex problems.  Promote the efficient use of staff, resources, medical supplies in order to increase department productivity and financial sustainability. 


  • Monitor patient, employee, and provider satisfaction and implement plans for improvement.


  • Implement and assess a comprehensive quality assurance program to meet regulatory agency requirements, including safety and infection control guidelines.


  • Performs other duties as assigned.




  • Bachelor’s Degree required. Master’s Degree in Business Administration, Health Care Administration, or related field preferred. 


  • Preferred - 3-5 or more years of management supervisory experience, preferably within a clinical setting, with demonstrated abilities to direct team activities as well as in basic business applications.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed