Provides innovative leadership to maximize the entity’s contribution to overall corporation performance through effective planning as well as human and financial goals of the corporation. Responsible for assuring entity contribution to Overall Corporation’s mission and goals. Under the administrative direction of Director, System Human Resources. Direct supervisor for HR Manager. Incumbent is responsible for all shifts, 7 days/week, 24 hours/day. Incumbents are subject to overtime and callback as required by BMHCS.
E 1 Plans, implements and administers services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations resulting in development of improvement plans with measurable goals to enhance services.
E 2 Provides leadership through facilitating Baptist’s vision/values through personal example and interaction with staff to communicate policies and goals, which will result in enhanced employee skills, management, and leadership.
E 3 Directs overall operational management through assessment of entity’s operations and interaction with staff and customers to enhance efficiency and quality of service.
E 4 Controls overall financial/budgetary management of the entity through evaluation of products and services and analysis of entity operations, implementation of workload standards, review of operations to identify opportunities for cost reduction and enhance profitability and optimal resource utilization.
E 5 Facilitates customer satisfaction by communicating and interacting with key internal and external customers to identify opportunities for improvement resulting in enhanced service and customer satisfaction.
E 6 Insures that the confidentiality of all information related to employees, former employees, medical staff, practitioners, customers and the organization is properly safeguarded and protected.
E 7 Performs related accountabilities/responsibilities as required or directed.